Graphic Detail

Privacy
Policy

WEBSITE DESIGN
USER EXPERIENCE
USER INTERFACE
USER JOURNEYS
PROTOTYPING
WEBSITE DEVELOPMENT
WEBSITE HOSTING
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or mailing us at: Graphic Detail NZ Ltd, 88 Hinemoa Street, Birkenhead, Auckland, 0626, New Zealand.


SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Payment:

If you choose a direct payment gateway to complete your purchase, then Graphic Detail NZ Ltd will not store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


SECTION 4 - THIRD-PARTY SERVICES


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


SECTION 5 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


COOKIES

We use cookies to enable a customised user experience and also tracking website statistics and analytics.


SECTION 6 - AGE OF CONSENT


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


SECTION 7 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected] or by mail at:

Graphic Detail NZ Ltd, 88 Hinemoa Street, Birkenhead, Auckland, 0626, New Zealand.

We’ll let our clients do the rest of the talking.

Lauren Scott-Smith
12 April 2023
The team at Graphic Detail have been great to deal with! They have been exceptionally patient with our team causing a new website build project to go on much longer than originally thought, and have helped every step of the way. I'd like to give special thanks to Mario who was always quick and clear with all communications - very appreciated!
Matt Jillings
8 March 2023
Great service and easy to deal with.
Richard Ushaw
14 November 2022
James and the team at Graphic detail are simply outstanding, I have been well looked after throughout the entire process
Lisa Garrud
29 August 2022
I've used Graphic Detail for quite a few website developments now, and find them friendly, understanding and able to communicate complexities for non-tech clients. They are always willing to help and with fast response times, they definitely make their customers a priority.
Mike Peffers
27 June 2021
We engaged Graphic Detail to create a new "Go to market" brand for our import business, and create a website for it. Mark was great to deal with in the brand development. Once we settled on the new name, the team quickly came up a selection of options for the logo and usage which were on the money. The resulting company profile they created reflects really well our business and the messages we want to convey to our clients. Conor was a pleasure to deal with on the website development. Both in the quality of the work and the prompt response to our queries and additional work done on the website. As we grow, we will continue to use Graphic Detail for all our brand, web and brochure development.
Jason Ferrone
9 June 2021
Mark, Christiana and the team were fantastic to work with. There was not a time throughout the project where I felt uncomfortable. They were on top my website build every step of the way. Affordable and as professional as can be! I look forward to our next project together! Highly recommended!!!
Kate Doyle
8 June 2021
Graphic Detail are the best! They really go the extra mile to achieve the look and feel you want. I worked with them on my logo & business cards and soon to be website. I was really happy with the whole process and the final outcome. The team are friendly, professional and really know their stuff. Thanks Graphic Detail!
Ben Ransley
22 April 2021
Graphic Detail have done an amazing job on building my new website! We'd like to extend our thanks to the team and a special mention to Mark and Christiana for all their hard work. I will definitely be using these guys again and could not recommend them enough.
Anthony Kidd
14 January 2021
Excellence and professional are words that you can associate with the team at Graphic Detail! We have engaged them for our New Zealand marketing and the experience to date has been fantastic. The team are easy to work with, listen, provide great input with an end product that we can be proud of. We highly recommend them. Tony Kidd General Manager New Zealand NAI Harcourts